We are proud of excellent customer satisfaction results

Posted on Jun 7, 2017

95% of customers would recommend Courtney Thorne

Courtney Thorne has achieved even more impressive results than the year before from its set of customer satisfaction surveys.

Through surveying Courtney Thorne customers at each key point, we ensure we continually improve our service in order to strengthen our position as the leader in the Wireless Nurse Call sector.

The key scores from the 2016 survey:

  • 95% of customers felt that having a Courtney Thorne Nurse Call system improved the safety of their residents
  • 95% of customers said that having a Courtney Thorne system made them feel more confident about complying with CQC regulations
  • Our Engineers achieved an overall score of 4.27 out of 5 for the quality of their service visits
  • 93% of customers would recommend Courtney Thorne.

If you are a Courtney Thorne customer and would like to give us feedback on any element of our service, please send it here.

 

CARE HOMES

The leading names in the care home sector, as well as local independent providers throughout the UK are benefitting from our market leading nurse call technology.

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HOSPITALS

Many of the largest NHS Acute Trusts in England are now using a Courtney Thorne Nurse Call system, as well as Community Hospitals, Mental Health Trusts and Private Hospital Groups.

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0800 068 7419