User Guides
for your Nurse Call System

User Guides

Explore Courtney Thorne’s collection of user guides and operation manuals. Our comprehensive range of resources is designed to help you better understand our nurse call products while finding solutions to any issues quickly and efficiently.

If there is something that our guides do not cover, and you’re covered by an annual service contract agreement or are still within your warranty period, our Technical Assistance Centre is there to help you with any concerns or queries regarding your nurse call system.

Staffed by our team of highly trained engineers, the Centre is available to assist you Monday to Friday, from 8:30 am to 4:30 pm. Simply call 0800 068 7419 to connect with our team of experts.

If you’re covered by our service contracts, you can call outside these times by calling our 24-hour Emergency Assistance Helpline.

Courtney Thorne user guides are organised by System; just scroll down to find the relevant nurse call system and locate the product you need assistance with.

Altra Range

All the user guides in the table below apply to our Altra Range of nurse call systems for hospitals and care homes, including our Altra Health and Altra Care solutions. These guides are designed to effortlessly describe and explain how each of the different elements in our Altra products work in a complete system, what they look like, and how they can be installed.

Connect Range

All the user guides in the table below apply to our Connect Range of nurse call systems. Included below are our Connect system for care homes and our Connect Health solution for hospitals. These manuals are designed to quickly describe and explore what each of the different elements in our Connect products look like, how they work, and how they can be installed.

Economy+ Range

All the user guides in the table below apply to our Economy+ nurse call systems, which are solutions that can be purchased and installed for organisations that have a smaller budget to work with. These user guides are designed to efficiently describe and explain how each of the different elements in our Economy+ products work in a complete system, what they look like, and how they can be installed.

08 Range

All the user guides in the table below apply to our 08 Range of nurse call systems. These user guides are designed to efficiently describe and explain how each of the different products in our 08 nurse call systems range work in a complete system, what they look like, and how they can be installed.