Nurse Call Systems for
Care Homes
Our wireless nurse call systems for care homes are built to bolster residential care facilities, & support your staff in providing quality care.
As the UK’s industry leader in providing wireless nurse call systems for care homes, we’ve been supporting the care and nursing home sector since all the way back in 1968.
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At Courtney Thorne, we have a thorough understanding of how care homes operate in both public and private sectors, and we appreciate the very unique set of needs and challenges they face every day. That’s why our tailored nurse call systems for care homes, operating in tandem with our state-of-the-art cloud reporting tools, work harder than any other solution available. Our nurse call systems for care homes will help you to manage a safe, efficient care environment where everyone in your residential facility, from your staff to your residents, has peace of mind.
How our Nurse Call Systems for Care Homes help
It’s easy to say that our wireless call bell solutions for care homes will make life easier for everyone, but it may be difficult to fully visualise how. That’s why we created the short video below to showcase just how our Altra and Connect systems work – and how the lack of wires, easy accessibility, and reduced risk can benefit any care home.
Our range of wireless nurse call systems for care homes
For care homes across the country and beyond, it is vital that a certain standard of care is maintained – not just by the nursing staff that keep these places running, but the equipment they use too. At Courtney Thorne, we can offer you and your staff wireless nurse call systems that are built for the bespoke needs of any care home environment. By choosing the Altra Care or the Connect system for your care home, your staff will gain access to a dependable care communications solution that makes providing quality care a breeze.
Altra Care
Altra Care is an excellent choice for care home operators, being an advanced wireless nurse call system designed to deliver a higher standard of personalised care for residents. Quick to install, this solution comes equipped with a variety of intelligent features built in, such as fall detection and movement sensors, strategically-located Altra Touch panels (for managing calls throughout your facility), and easy integration with things like smartphones, pagers, and other care management systems. By choosing an Altra Care nurse call system, you will help create a safer, calmer and more comfortable environment for your residents and staff members alike. Learn more about the Altra Care system by following the link below.
Altra Care
Altra Care is an excellent choice for care home operators, being an advanced wireless nurse call system designed to deliver a higher standard of personalised care for residents. Quick to install, this solution comes equipped with a variety of intelligent features built in, such as fall detection and movement sensors, strategically-located Altra Touch panels (for managing calls throughout your facility), and easy integration with things like smartphones, pagers, and other care management systems. By choosing an Altra Care nurse call system, you will help create a safer, calmer and more comfortable environment for your residents and staff members alike. Learn more about the Altra Care system by following the link below.
Connect
Our other option built for care homes is our Connect system – a reliable, easy-to-use wireless nurse call system that helps you deliver consistent, high-quality care while also making your daily operations that much easier. With a simple, intuitive design, it makes managing resident calls more straightforward, allowing your staff to spend more time providing their residents with the personal attention they deserve. With powerful features like Category 1 Radio technology, cloud-based reporting solutions, and effortless integration with other systems, our Connect system is a dependable, practical solution that supports staff and helps create a safer environment for residents overall. Learn more about the Connect system by following the link below.
Connect
Our other option built for care homes is our Connect system – a reliable, easy-to-use wireless nurse call system that helps you deliver consistent, high-quality care while also making your daily operations that much easier. With a simple, intuitive design, it makes managing resident calls more straightforward, allowing your staff to spend more time providing their residents with the personal attention they deserve. With powerful features like Category 1 Radio technology, cloud-based reporting solutions, and effortless integration with other systems, our Connect system is a dependable, practical solution that supports staff and helps create a safer environment for residents overall. Learn more about the Connect system by following the link below.
CT Cloud: Remote Reporting
Our call bell systems for care homes are complemented by the CT Cloud, an ultra-secure care home management solution that offers a wide array of benefits for you and your residential team. With the CT Cloud, you can automate many of the analysis and reporting processes, leaving your staff free to put more time towards what really matters – focusing on the safety of your residents and providing them with high-quality, dedicated care.
CT Cloud: Remote Reporting
Our call bell systems for care homes are complemented by the CT Cloud, an ultra-secure care home management solution that offers a wide array of benefits for you and your residential team. With the CT Cloud, you can automate many of the analysis and reporting processes, leaving your staff free to put more time towards what really matters – focusing on the safety of your residents and providing them with high-quality, dedicated care.
Staff Attack Solutions
Our Staff Attack Solutions play a vital role in enhancing safety and peace of mind within care homes, where staff may occasionally face challenging behaviours from residents, particularly those with dementia or complex mental health needs. These systems can be easily paired with a call bell system for care homes, and provide carers with discreet personal alarms that can be activated instantly in the event of aggression or distress, allowing help to be summoned without escalating the situation. By integrating seamlessly with existing call bell systems for care homes and their infrastructure, these solutions create a safer working environment, support staff wellbeing, and help care homes meet their duty of care.
Staff Attack Solutions
Our Staff Attack Solutions play a vital role in enhancing safety and peace of mind within care homes, where staff may occasionally face challenging behaviours from residents, particularly those with dementia or complex mental health needs. These systems can be easily paired with a call bell system for care homes, and provide carers with discreet personal alarms that can be activated instantly in the event of aggression or distress, allowing help to be summoned without escalating the situation. By integrating seamlessly with existing call bell systems for care homes and their infrastructure, these solutions create a safer working environment, support staff wellbeing, and help care homes meet their duty of care.
Altra Go: The Courtney Thorne App
Download the Altra Go app to pair efficient reporting technology with your call bell system for care homes. The Atra Go app can equip your staff with real-time Nurse Call information on their Android devices, including details such as location, source, severity, type, colour, and sound, just as it appears on the Main Touch Screen and Mini/Micro Touch displays. With this setup, carers can efficiently assess priorities and take action from anywhere within the home, simplifying workflow by eliminating the need for multiple screens. By consolidating Nurse Call alarms, EMed, and Care Planning into one call bell system for care homes, you can replace pagers and telephones, enhancing your care home’s efficiency and communication.
Altra Go: The Courtney Thorne App
Download the Altra Go app to pair efficient reporting technology with your call bell system for care homes. The Atra Go app can equip your staff with real-time Nurse Call information on their Android devices, including details such as location, source, severity, type, colour, and sound, just as it appears on the Main Touch Screen and Mini/Micro Touch displays. With this setup, carers can efficiently assess priorities and take action from anywhere within the home, simplifying workflow by eliminating the need for multiple screens. By consolidating Nurse Call alarms, EMed, and Care Planning into one call bell system for care homes, you can replace pagers and telephones, enhancing your care home’s efficiency and communication.
Our nurse call systems for care homes in action
Our case studies will showcase how a Courtney Thorne nurse call system for care homes works in action. Read some of our client success stories below for a complete look at how our nurse call solutions are implemented and received by care homes all over the UK:
AllCare Home Nightingale Hammerson
London
AllCare Home Montreux Living
East Sussex, Surrey & Kent
AllCare Home Springcare
Cheshire, Shropshire and the Wirral
AllCare Home The Dementia Service Development Centre (DSDC), University of Scotland
University of Stirling, Scotland
AllCare Home Help for Heroes Recovery Centre
Tidworth, Wiltshire
Why choose our Nurse Call Systems for Care Homes?
Solving complex care needs
At Courtney Thorne, we understand that every resident has different care needs, particularly those living with dementia, reduced mobility or physical disabilities. Other nurse call systems on the market are more rigid in what they provide, and are not equipped to adapt to changing staff and resident needs. Our nurse call systems are designed to support complex care requirements, and can be upgraded with a wide range of specialist devices and nurse call accessories to provide the right level of support for each individual.
Stronger support options
Keeping your nurse call system working reliably is essential to maintaining resident safety and delivering consistent, high-quality care. Our systems stand out from the competition by offering 24/7 access to our dedicated technical support team – available to provide expert advice, troubleshoot issues, and help care homes get the most from their systems. We also offer comprehensive warranty cover, flexible service contracts and specialist engineering support to help keep your nurse call system performing at its best for the long run.
Aiding compliance
Choosing a Courtney Thorne system for your care home is a great way to improve your compliance with industry standards for care, like those set out by the CQC. Our nurse call systems automatically produce accurate and easily-accessible records of things like response times, staff performance metrics, and call details – making it incredibly easy to monitor trends and standards over time and review your quality of care.
Minimising disruption to residents
Installing or upgrading a nurse call system shouldn’t mean unnecessary disruption to the people who call your facility their home, and any instances of unfamiliar activity, noise and environmental change can cause distress – particularly for residents living with difficult conditions like dementia. Our wireless nurse call solutions can be installed without extensive cabling or major building work, helping residents continue with their usual routines while installations or improvements are in motion.
Nurse Call Systems for Care Homes: News
We recommend you visit our News page for our healthcare industry news and updates. With the below links, you can read what we’ve been writing about in our latest articles, including blogs and think-pieces – many of which discuss the care home sector at length:
What Is the Average Lifespan of a Nurse Call System?
Nurse call systems are non-negotiable within healthcare environments, being a vital component in the way care is delivered within hospitals and care homes alike. Installed as a long-term solution to communications between teams and the patients they serve, nurse call systems need to be equipped to handle this responsibility over longer periods of time. The […]
Does Medical Interior Design Impact Nurse Call System Design?
An often understated aspect of a healthcare organisation’s ability to deliver quality care, is in the way the architecture and interior space has been put together. The way teams of staff navigate and coordinate themselves, where certain stations and equipment are housed, and the general flow of the space are all things that can have […]
How Radio Technology enhances nurse call systems
A nurse call system’s main purpose is to let a user quickly request medical assistance or support from their caregiver. While modern solutions nowadays involve many more additional bells, whistles, and accessories, this core functionality remains the most important part of the nurse call system. Enabling this communication is critical not just to the system, […]
Courtney Thorne Nurse Call System FAQs
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What is a call bell system for care homes?
A call bell system for care homes is a communications solution that enables residents to quickly and easily request help when needed from their carers. Residents relying on these systems are able to trigger calls and alerts using simple, accessible devices, such as wearable pendants, wall-mounted buttons, or pull cords, to summon aid.
Once activated, these alerts are sent directly to staff via central displays, mobile apps, or pagers, allowing for swift and coordinated responses. Our purpose-built nurse call systems for care homes, such as our Altra Care and Connect solutions, also support cloud-based monitoring, real-time reporting, and integration with care planning tools – all of which can help care homes deliver high-quality, efficient care while meeting compliance standards.
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How does a wireless nurse call system benefit a Care Home?
Running cables around a care home is both very disruptive and costly, even where legacy cables exist it is likely that they will be many years old and unreliable – which could represent risks to health and safety. In older buildings the risk of exposing asbestos when routing cables has the potential to shut a home or wing down completely. A wireless call bell system for care homes circumvents this issue entirely and can be installed in a quicker, safer, and more efficient manner overall.
Our call bell systems for care homes also enable residents to request assistance through various devices, including wearable pendants, pull cords, and wall-mounted buttons, ensuring help is always within reach through a variety of different mediums. The integration of cloud-based reporting tools, like CT Cloud, allows for real-time monitoring and detailed analytics, supporting compliance with care standards and aiding in informed decision-making. Our call bell systems for care homes can even be optimised to better support the unique needs of your facility via various nurse call Accessories, such as triggers, displays, and paging systems.
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Are our nurse call systems for care homes compatible with mobile devices?
Our nurse call systems for care homes are modern solutions that can be fully integrated with smart mobile devices, desktops and tablets. For example, our range of call bell systems for care homes work incredibly well with mobiles by relaying calls, alerts, and valuable information over to connected devices (like smartphones) with ease. Our CT Cloud reporting solution for care homes is also capable of delivering bespoke reports to your email or browser via PC, tablets, and smartphones.
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How long does it take to install a nurse call system for care homes?
On average, our nurse call systems for care homes can take anywhere from one to five days to install, depending on the size and scope of both the care home in question and the system, with the most consistent time being around two to three days. For more information on how long your nurse call system for care homes might take to install, be sure to get in touch with us and we can discuss your project in more detail.
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Is training available for our nurse call systems for care homes?
We can offer your care staff a wide variety of training courses that will cover all aspects of our nurse call systems for care homes, ensuring that your staff have all the knowledge they need to provide your residents with quality care. In addition to this, we can also offer your staff a selection of user guides and how-to videos, which can be found on our website in the Support section. All these resources are available completely free of charge from just a click away.
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Where are our nurse call systems for care homes built?
We are a UK-based company with our very own in-house research and development team, dedicated to innovating and refining nurse call systems for care homes. We manufacture our call bell system for care homes across three locations in the south of England, working from our primary base of operations in Bournemouth. By keeping our R&D and manufacturing teams close by, we are able to quickly come up with fresh ideas and implement them into our new products with ease. For more details on where our nurse call systems for care homes are produced, and to better understand our operations, please visit our Where We Work page to learn more.
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What are the different types of call bells in care homes?
A call bell is a device designed to attract attention or signal for aid, typically activated by pressing a button that emits a sound. In a care home setting, a call bell (often a cord or button) allows patients to alert nurses when they urgently need assistance. Our nurse call systems for care homes offer a variety of call bell styles, including:
- Resident Call Button: This is a large, orange-illuminated button typically located by the patient’s bedside. It is the most prominent and visible button across all our systems.
- Staff Emergency Switch: A smaller button positioned beneath the main patient call button, intended for staff to use in emergencies.
- Reset Switch: The smallest button in the system, used to reset a patient-nurse call after it’s initiated.
- Cardiac Unit: Equipped with a call button, these units are part of our Altra Health Cardiac series, specifically designed to alert nurses to cardiac events.
- Push Lead: Found in our Altra range, push leads serve as an alternative call bell for patients, designed for easy access and use from bedsides and bathrooms.
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What is the best type of call bell for care homes?
In care homes, where residents may have varying mobility and cognitive needs, the right call bell button needs to be chosen for your call bell system for care homes. For example, wireless call buttons provide vital flexibility and ease of use. Wearable options like pendants and wristbands allow residents to call for help from anywhere in the facility, supporting both safety and independence. Simple, user-friendly designs, featuring single-button operation and clear labelling, are essential to ensure accessibility for all residents, including those with visual, physical, or cognitive impairments. These features help care home staff respond quickly, while also promoting higher resident confidence and autonomy. You can learn more about call bell types by reading our blog article discussing the different types of call bell button here.
