Innovation Starts Here
Our R&D Excellence
Our R&D team is constantly exploring new medical device developments & ways to improve the quality of our UK nurse call systems.
At Courtney Thorne, innovation is not just a department—it’s the driving force behind everything we do. Our dedicated healthcare Research & Development (R&D) team is made up of forward-thinking engineers, product designers, and technical specialists – all committed to pushing the boundaries of wireless nurse call and healthcare communication systems.
Our R&D team operates at the cutting edge of technology, constantly exploring new ways to improve nurse call system reliability, usability, and integration within healthcare environments. Whether it’s developing new features, enhancing wireless protocols, or reducing our environmental footprint, the team works in close collaboration with stakeholders to ensure that our systems truly meet the needs of modern healthcare settings.
“We’re not just developing products—we’re developing peace of mind. Everything we create is with the end user in mind: reliable, intuitive, and safe.”
– Graham Vickrage – Managing Director
Proudly British – From Concept to Completion
Courtney Thorne is proud to be a British manufacturer. Based in the UK, all of our products are designed, engineered, and assembled at our headquarters, ensuring complete control over quality and performance.
Being a UK-based manufacturer allows us to respond quickly to client needs, maintain rigorous standards, and support local supply chains. Our teams work side-by-side with each other—from R&D to production—ensuring seamless communication and faster innovation cycles throughout the manufacturing process.
Last year, Courtney Thorne attained the coveted “Made in Britain” trademark. We also have a CE accreditation, tested and certified by an independent test house. These sit alongside the fact that our systems are designed not just to meet, but exceed relevant standards and home office recommendations – for example, HTM Regulations like HTM08-03, the NHS’ Hospital’s standard for Nurse Call.
“There’s something powerful about knowing every component, every circuit, every line of code comes together under one roof. That’s what makes our systems so dependable.”
— Dave Hollings, Head Of R&D
A Day in the Life: Our Manufacturing Process
Our manufacturing floor is a high-precision environment where technology meets craftsmanship. Here’s what a typical day looks like:
- Component Preparation
All parts included in our nurse call systems undergo quality checks before entering the assembly line. Each component is inspected for compliance with our exacting standards. - Assembly & Integration
Our skilled technicians assemble each unit by hand and machine, ensuring attention to detail while building consistency. Wireless modules, PCBs, enclosures, and power systems are integrated using custom-built jigs and test platforms. - Software Installation
Custom firmware and configuration software is loaded onto each device, enabling secure wireless communication and strengthening system compatibility. - Testing & Calibration
Every product is subjected to a battery of tests—from signal strength validation to operational durability. We test for range, interference, power consumption, and overall system performance. - Final Quality Assurance
Before leaving our facility, all products undergo a final round of testing, inspection, and approval by our quality assurance team.
“We never compromise on quality. Each unit goes through more than 20 individual checks before it ships. That’s how we earn our reputation.”
— Steve James, Technical Services Manager
The Final Product: Our Nurse Call Solutions
The combined efforts of all the designers, engineers, and manufacturers in our R&D team result in the UK’s foremost nurse call systems for hospitals and care homes. Our products are reliable, intuitive, and flexible – easily able to fit into any healthcare environment, while including all of the tools required to greatly improve the standards of care being offered. If you would like to browse all of our different nurse call systems, you can follow the links below for nurse call systems for hospitals, and nurse call systems for care homes respectively.