Courtney Thorne
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An often understated aspect of a healthcare organisation’s ability to deliver quality care, is in the way the architecture and interior space has been put together. The way teams of staff navigate and coordinate themselves, where certain stations and equipment are housed, and the general flow of the space are all things that can have […]

A nurse call system’s main purpose is to let a user quickly request medical assistance or support from their caregiver. While modern solutions nowadays involve many more additional bells, whistles, and accessories, this core functionality remains the most important part of the nurse call system. Enabling this communication is critical not just to the system, […]

Within the world of nurse call systems, there is a surprising amount of depth to the options available to healthcare providers like hospitals and care homes. Nurse call systems can come in a wide range of different types, models, and structures; some systems make use of wireless and radio technology, while others utilise hard-wired internal […]

A nurse call system is a communications solution for hospitals and care homes that is designed to be in place and provide value over the long term. However, despite many of the modern innovations and bolstered reliability of these technologies, there will always be a time in the lifecycle of the system where certain elements […]

2026 has seen the UK experiencing unprecedentedly high temperatures, starting from back in spring and continuing through the summer. Near-emergency levels of heat can have a detrimental effect on not just the healthcare of hospital patients and care home residents, but also on the workflows and stress-levels of nurses and carers. A study conducted by […]

The alarms generated by nurse call systems are one of the most important factors in protecting the safety and wellbeing of patients and residents. However, as hospitals and care homes continue to adopt more connected technologies, the number of alarms staff encounter throughout the day has increased significantly. While each alert is intended to improve […]

A modern nurse call system is one of the most important pieces of healthcare technology available to carers in the industry. Often misunderstood as being a simple “click of a button” to summon nurses to a patient or resident’s bedside, nurse call systems are in fact complex infrastructures that bring administration, reporting, direct action, and […]

Having a functional nurse call system, whether you are a hospital, care home, or any other more specialised form of healthcare organisation, is a non-negotiable of providing a competent care service. While all of these types of facility share one thing in common (providing quality healthcare), every single type of healthcare organisation will have its […]

Every hospital or care home, no matter the types of services they provide, needs a reliable method for residents or patients to summon assistance from their caregivers. Nurse call systems are the key to meeting this challenge, however, the demands placed on them can vary quite significantly, depending on a variety of factors like the […]

We’re looking for a new Operations/Finance Administrator This is a new position created due to growth in sales and finance in recent years necessitating a more proactiveapproach to the pre/post-sales processes and chasing outstanding balances whilst maintaining a high level ofcustomer satisfaction (through verbal communication). Much of this administration currently falls upon thefield and tele-sales […]

Delivering safe, responsive and high-quality care has never been more important for the NHS. In 2026, there is an increasing focus on things like meeting patient expectations, alleviating staffing pressures, encouraging compliance with existing standards and regulations, and meeting digital transformation targets. Modern nurse call systems are just one of the key pieces of healthcare […]

Modern nurse call systems should always come equipped with a wide variety of optional features, accessories, and general add-ons – and our Altra range of nurse call solutions is no different. By customising our base systems with nurse call accessories, managers and staff leaders can take the foundational excellence of our systems and build on […]

One of the biggest benefits of using a nurse call system in your hospital or care home is its innate ability to adapt and evolve with your organisation as it changes over time. A modern nurse call system is not just a means for patients or residents to request help, but a communication backbone that […]

In modern healthcare environments, clear, effective communication is a critical component of patient safety, staff efficiency, and regulatory compliance. Nurse call systems like our Connect range for hospitals and care homes sit at the heart of this communication infrastructure, allowing patients and residents to easily and reliably call for help. With the addition of any […]

Nurse call systems are a critical component of modern healthcare environments, supporting timely communication between patients and care staff. In hospitals and care homes alike, these systems directly influence patient safety, staff efficiency, and the overall quality of care. However, not all of these solutions are created equal; many older or poorly designed nurse call […]

Nurse call systems are designed to be a long-term, irreplaceable, and inimitable cog in your healthcare organisation’s infrastructure. A properly-functioning call system, when regularly maintained, will be able to provide your staff with vital support – and your patients/residents with a much better quality of care overall. At Courtney Thorne, we have been manufacturing, designing, […]

Nurse call systems are mission-critical infrastructure within care homes, hospitals, and healthcare facilities. Unlike general IT systems, failure of a nurse call system can directly impact patient/resident safety, regulatory compliance, and institutional reputation. This white paper explores why a nationwide engineering support network is essential for maintaining reliability, ensuring rapid response times, protecting compliance standards, […]

Hospitals operate in high-pressure, high-risk environments where response times, communication clarity, and system reliability directly impact patient outcomes. The Connect Health Nurse Call System is designed specifically for acute care hospitals, NHS facilities, and clinical environments requiring robust, scalable, and integration-ready communication infrastructure. This white paper explores why hospitals require advanced nurse call technology and […]

Care homes across the UK face increasing pressure to improve resident safety, reduce staff workload, maintain CQC compliance, and manage operational costs. Traditional nurse call systems often fail to meet the evolving needs of modern care environments. The Courtney Thorne Connect Nurse Call System for Care Homes is a fully wireless, intelligent communication platform designed […]

Modern healthcare environments are defined by their commitment to safe, efficient and responsive care. Whether in a bustling NHS ward, a private hospital unit, or a residential care setting, effective communication between residents or patients and carers is a cornerstone of quality care. Nurse call systems, including hybrid call bell systems, play a vital role […]