Staff Attack Solution
Revolutionising Workplace Safety
Discover Courtney Thorne’s advanced staff panic alarm systems, designed to protect healthcare teams with fast, reliable, & discreet emergency alerts.
Revolutionising Workplace Safety with Courtney Thorne’s Staff Attack Solution
In today’s rapidly evolving healthcare environment, ensuring the safety and well-being of staff is paramount. Incidents of workplace violence and aggression are unfortunately not uncommon, particularly in high-stress settings such as hospitals and surgeries. At Courtney Thorne, as a leading provider of nurse call systems, we have seen fit to introduce an innovative solution to address this critical issue.
How our Staff Attack Alarm Systems work
We have designed a Staff Attack solution that offers an immediate and reliable alert to emergencies, ensuring that help is always within reach. Here’s how it works:
Personal Triggers
At the heart of our staff attack alarm systems is a discreet, alarm trigger device that staff members carry about their person and can easily activate in an emergency. The device attaches to a belt or clothing and can be activated by pressing a button or by simply pulling the unit.
Fixed Triggers
Panic alarm buttons can also be situated in more strategic, fixed locations; where clerical staff can trigger an alarm from a secure position, having witnessed behaviour likely to result in an incident.
Instant Alerts
When activated, our staff panic alarm systems send an immediate alert to a designated response team via local transceivers located about the building. The alert also includes the location of the incident, enabling a rapid and targeted response. This functionality is crucial in large or complex facilities – where time is of the essence to provide a quick response to dangerous situations.
Integrated Communication
Our staff panic alarm system integrates seamlessly to display screens, smartphones, pagers – and any other devices used by the response team. This ensures that all alerts are responded to quickly and reliably.
Comprehensive Monitoring
Courtney Thorne’s Staff Attack alarm system offers comprehensive local and remote monitoring and reporting features. This allows your administrators to more easily track incidents, identify patterns, and implement proactive measures to enhance the overall safety of your nurses and staff.
User-Friendly Interface
The staff panic alarm system is designed with ease of use in mind. Training staff to use the device is straightforward, ensuring that everyone is prepared to respond effectively in an emergency.
Rapid and easy deployment
With our staff panic alarm system, there is no need for miles of cables to be installed – the trigger devices connect wirelessly to strategically-located receivers that themselves are wire free. Remote Screens display the location, the time and date, and the name of the person who initially triggered the alarm.
Compliant
Designed and built to meet the Department of Health’s HTM08-03 guideline for NHS sites, our staff panic alarm systems use the most secure (category 1) radio transceivers to reliably transmit the alarm event to the display location.
Phased Deployment
Because there’s no infrastructure, the Staff Attack alarm system can be rolled out ward by ward, department by department, and building by building as budgets allow.
Case Study: Implementation in a Healthcare Facility
Consider the example of a large urban hospital that recently implemented the Courtney Thorne Staff Attack solution. Prior to implementation, the hospital experienced several incidents of workplace violence each month. Staff reported feeling unsafe, and staff turnover rates were high.
After integrating the Courtney Thorne solution, Staff feedback was overwhelmingly positive, with many expressing increased confidence in their personal safety. The hospital administration also benefited from the data provided by the system, allowing them to make informed decisions about further security enhancements.
Staff Attack FAQs
- How fast is the response time of a staff attack alarm system?
Our staff attack alarm systems are designed to have a near-instantaneous signal transmission. When an alert is triggered, notifications are typically received by responders in under 5 seconds, depending on the network layout. This rapid response time is crucial in defusing incidents early and ensuring staff feel secure knowing that help is always just moments away.
- Where should staff attack alarm systems be installed or worn?
Our staff panic alarm systems utilise both personal and fixed alarm solutions. Staff should wear fobs at all times during shifts on their belts or looped into their uniforms – especially when working alone or in high-risk areas. Fixed panic buttons should be installed throughout your facility in the most highly-trafficked areas, for example:
- Consultation and treatment rooms
- Wards
- Reception desks
- Corridors
The our staff panic alarms system’s wireless nature allows for easy reconfiguration if your building layout or risk profile changes at any point.
- Do staff attack alarm systems support location tracking?
Yes, our staff attack alarm systems support location-specific alerts, meaning when an alarm is triggered, the system identifies exactly which room or zone it came from. This is made possible through fixed devices that are installed across your facility. In more advanced deployments, real-time location tracking (RTLS) technology can be utilised for precise indoor positioning – particularly useful in larger or more complex healthcare environments.
- Is training required for staff attack alarm system use?
Formal training of how to use our staff attack alarm systems isn’t necessarily a requirement, but it is very highly encouraged. Your staff should all be comfortable with how to use this system, both from the perspective of someone asking for, and responding to, call alerts. Your staff should know exactly what to do in the following areas:
- How and when to use their alarm device
- What happens once an alarm is triggered
- The escalation protocols that follow
- How to test or report a faulty device
At Courtney Thorne, we can offer you the services of our dedicated Technical Assistance Centre, which has a 24-hour Emergency Helpline for contract clients that’s open weekdays. We also offer user guides for all our Nurse Call Products; which can help you to get to grips with our staff panic alarm systems quicker.
- Are these staff attack alarm systems compliant?
As is the case with all of our nurse call systems and adjacent products, these staff panic alarms are designed to comply with UK health and safety legislations, including all of the following:
- The Health and Safety at Work Act
- CQC guidance for safeguarding staff and service users
- Lone Worker Regulations
These staff panic alarms help employers to meet their duty of care by providing demonstrable protection against foreseeable risks, especially in mental health, dementia care, and other challenging environments.