Courtney Thorne
Where we work
Operating from Bournemouth on the south coast of England, Courtney Thorne provides UK nurse call systems for healthcare providers nationwide
Courtney Thorne has been a leader in providing industry-leading UK nurse call systems since 1968. Our systems are specifically designed for hospitals, care homes, and healthcare providers throughout the UK and beyond. With a long-standing commitment to enhancing patient care and improving communication among medical staff, we have established a reputation for excellence, reliability, and a profound understanding of the unique challenges inherent in the healthcare sector.
With nurse call systems and solutions designed, manufactured, and delivered from expert manufacturing facilities in our UK base, Courtney Thorne aims to provide healthcare providers across the UK (and beyond) with the UK’s leading nurse call solutions.
Proudly Based in Bournemouth
As the premier manufacturer and supplier of nurse call systems in the UK, Courtney Thorne takes pride in our Bournemouth roots on the south coast of England. Our purpose-built headquarters on the south coast of England is where ideas become reality—housing our R&D labs, manufacturing facilities, technical support teams, and customer service hub.
Set just minutes from the sea, our Bournemouth base brings together the best of British engineering with a collaborative, forward-thinking culture. Here, our teams work closely across disciplines to design, build, and support the advanced nurse call and wireless communication systems trusted by health and care providers nationally and worldwide.
“Our Bournemouth headquarters isn’t just a workplace—it’s the engine room of everything we do. From initial design to final testing, it all happens right here.”
— Andy Vale, Operations Director
Nationwide Coverage – Always local to you
While our HQ is in Bournemouth, our reach extends across the entire UK. We’ve built a strong, responsive network of regional Account Managers, engineers and field service professionals who are strategically based throughout United Kingdom.
This network means we’re never far from our customers. Whether it’s designing and installing a new nurse call solution, routine maintenance, system upgrade, or emergency support, our local teams are on hand to respond quickly and efficiently.
What Local Support Means for You
- Rapid Response Times: On-site support available nationwide, reducing downtime and ensuring system continuity.
- Tailored Service: Local engineers understand the unique requirements of your region and facility.
- Strong Relationships: We value long-term partnerships and regular site visits to keep systems running at their best.
- Consistent Quality: All engineers are trained to the same rigorous standards as our in-house team in Bournemouth.
From Coast to Coast, We’ve Got You Covered
Whether you’re a care home in Cornwall, an NHS hospital in the Highlands, or a private clinic in central London, Courtney Thorne provides expert support and reliable technology—backed by over 30 years of British engineering excellence.
We’re proud to serve over 2,000 healthcare sites across the UK. And we’re only just getting started.
Courtney Thorne’s Mission
Our mission is to be the leading provider of nurse call systems and services that enhance and protect the lives of those entrusted to our customers’ care. Together, we are dedicated to delivering first-class service and effective Courtney Thorne call system solutions that will safeguard our healthcare sector for generations to come. We extend our gratitude to the steadfast loyalty of our clients who continually rely on Courtney Thorne’s nurse call systems to support those under their care year after year, positioning us well to fulfil this mission.
Nurse Call Systems Made in Britain
Made In Britain is a collective dedicated to representing and promoting British manufacturers and artisans, showcasing products crafted in the UK. In early 2024, Courtney Thorne officially joined the Made In Britain collective. Given that our UK nurse call systems, products, and solutions align with the quality of service articulated in Made In Britain’s mission statement, we believe this partnership will effectively highlight our commitment to high-quality, UK-centric manufacturing to both existing and prospective customers. By becoming a member of Made In Britain, we can now clearly convey to consumers that we uphold the highest manufacturing standards in Great Britain and Northern Ireland.
For Hospitals
The Altra Health and Connect Health systems stand out as the ideal solutions for your organisation in our range of Courtney Thorne nurse call systems for hospitals. These nurse call systems are thoughtfully designed to address the specific challenges of the hospital environment. With their intuitive design, flexibility, and straightforward installation, they reduce staff stress while providing reliable performance for years to come.
For Care Homes
Our selection of nurse call systems for care homes highlights the Altra Care and Connect systems as the most suitable choices for your establishment. These solutions provide a robust framework to ensure the safety and security of residents, instilling peace of mind. Additionally, our CT Cloud technology equips your staff with an intuitive reporting suite, enabling nurses to effectively monitor and manage residents from any location within your facility.
UK Nurse Call System News
Visit the Courtney Thorne News hub for the latest updates, industry blog articles, and think pieces. Use the links below to access our recent news from the healthcare sector, in-house updates about Courtney Thorne, and more.
5 Key Signs that your Nurse Call System needs Replacing
A nurse call system is a communications solution for hospitals and care homes that is designed to be in place and provide value over the long term. However, despite many of the modern innovations and bolstered reliability of these technologies, there will always be a time in the lifecycle of the system where certain elements […]
How Record Heatwaves are affecting the Healthcare Industry
2026 has seen the UK experiencing unprecedentedly high temperatures, starting from back in spring and continuing through the summer. Near-emergency levels of heat can have a detrimental effect on not just the healthcare of hospital patients and care home residents, but also on the workflows and stress-levels of nurses and carers. A study conducted by […]
How Alarm Fatigue can impact the Quality of your Care
The alarms generated by nurse call systems are one of the most important factors in protecting the safety and wellbeing of patients and residents. However, as hospitals and care homes continue to adopt more connected technologies, the number of alarms staff encounter throughout the day has increased significantly. While each alert is intended to improve […]