Spotlight on Brian Leppla – General Manager at BP Multipage

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This month we have been in Conversation with Brian Leppla, General Manager at BP Multipage. BP Multipage is one of our Gold Partners and is a distributor of our nurse call systems for care homes and facilities in Ireland.

1. Could you tell us a bit about BP Multipage?

BP Multipage specialise in solutions that provide real-time, secure communications for critical needs. We work with many industries such as healthcare, pharma, and high-tech industries – major brands rely on us to define, design, and implement the optimum solutions to meet their needs. Our strong engineering capability and 35-year pedigree means we know what our customers need and how to get it to them.

2. Could you tell us about your role in BP Multipage?

I started with BP Multipage 10 years ago, My Current role is General Manager of this ever-growing company. My background in engineering, technology, sales and operations.

3. What challenges have you faced within your role over the COVID pandemic?

Fortunately, as an essential service, we have remained open for business despite the pandemic with minimal challenges to my role. One of the most difficult aspects in my job was the lack of social interaction with our clients. Nothing beats heading over to a customer’s premises, shaking hands, and demonstrating to them our dependable products, in person.

4. How did you overcome those challenges?

We are very thankful to the rising age of internet as we have been able to communicate effectively through online video calls and demos using Zoom and Microsoft Teams.

5. What changes have you seen in Care Home and Hospital Technology over the last 5 years?

With the world’s population increasing, older generations’ individual needs are becoming more complex. As a result, care homes are continuing to grow and are required to use more intelligent assistive technology. Covid 19 has also highlighted that connectivity is another major requirement in order to help combat loneliness of care home residents. We have many excellent solutions to offer in partnership with our technology suppliers including Courtney Thorne. By utilising sensors in rooms and integrating systems that alert staff when a resident has fallen, not only does this provide a much safer environment for the resident, but also a more efficient and trouble-free day for the care home staff and management.

6. How do you see health and care technology progressing over the next 5 years?

Assistive technology for the elderly is often focused on helping people with memory problems or other cognitive difficulties. This is a rapidly evolving field with virtually limitless potential for the future and how it could enhance the care home environment. Many older and vulnerable people want to retain their independence, and future technologies would allow those with special care needs to do so. Both residents and staff have a promising future in care homes. Residents will be able to live safer, more autonomous and comfortable lives as a result of the innovations that are currently in use and the systems that are being developed will allow them to live a happier and healthier life for longer. While Care staff can benefit from a more relaxed work environment by relying on technology to take the majority of the hard work out of their day.

7. Have you had any feedback from care homes about how technology has improved things for them?

Technology has allowed homes to speed up their response times as well as being able to pinpoint the exact locations where assistance is required. As homes are adapting to the use of technology, they are much more likely to present you with the issue they have with the expectation that a simple, user friendly option will be available.