Comserve
Case Study
Comserve
Norfolk
Read our Comserve case study to see how Courtney Thorne’s nurse call systems supported safer, more efficient care environments.
Comserve Ltd is a dedicated service and support company based in Norfolk that specialises in maintaining and servicing care communication systems in hospitals and care homes nationwide.
Comserve Ltd has been instrumental in ensuring the seamless operation of Courtney Thorne’s systems across various client locations. Their expertise in installation, maintenance, and customer service has made them a trusted partner in the care and healthcare sector.
As leaders in the Care and Health sectors, Comserve Ltd were looking for a reliable wireless nurse call solution to help bolster its offering. Courtney Thorne’s Altra and Connect systems, with their ease of use, robust infrastructure and simple installation processes, were ideal for the job. The levels of support offered by Courtney Thorne in terms of training, sales and technical support helped seal the deal.
"Our journey with Courtney Thorne has been easy to manage and has provided Comserve Ltd and our customers with first-class, reliable solutions time and time again." David Wyllie, Comserve Ltd Managing Director
Courtney Thorne benefited from a technology-savvy and forward-thinking company to join their already thriving network of Trade Partners. The fit with Comserve Ltd was clear from the get-go.
Comserve Ltd have now been regularly installing and maintaining Courtney Thorne’s Nurse Call Systems in care homes “throughout the Midlands and the North” – helping to solidify both parties’ reputations.
Products Utilised in this Project
In our work with Comserve, the following nurse call products, innovations, and solutions were introduced to their service:
Altra Range
Comserve enhanced its offering by implementing our range of Altra nurse call systems, providing clients with a reliable, easy-to-install solution that minimises disruption while delivering robust, day-to-day performance. Altra’s flexible wireless infrastructure allowed Comserve to efficiently upgrade sites and maintain seamless communication across care environments, reinforcing safety and responsiveness for residents and staff alike.
Connect Range
In addition, Comserve deployed our Connect range of systems to support organisations seeking a scalable, future-ready platform with advanced functionality and dependable coverage. Backed by our comprehensive training and technical support, Connect has enabled Comserve to deliver tailored installations and ongoing service with complete confidence.
Our Other Trade Partners
At Courtney Thorne, we have extensive experience in working with a wide variety of trade organisations across the UK and beyond. Over the last few years, we have built up an impressive portfolio of trade partners that install, maintain, and integrate our nurse call solutions. You can explore our most recent trade partner case studies.
