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The UK’s most dependable nurse call systems for people who care

Courtney Thorne is the UK’s pioneer of nurse call systems, products, and software. Since 1968, our family business has been trusted by the country’s leading healthcare trusts, hospitals and care home operators to deliver dependable 24/7 nurse call systems that make life better for patients and residents and for those charged with protecting them.

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    So, it’s fair to say we know a thing or two about putting the safety, security and wellbeing of those in our care environments first. We harness state-of-the-art software, ground-breaking technologies, and great British engineering to create innovative nurse call solutions that give everyone the confidence they need to care well and to live better.

    You’ll find our nurse call systems and services hard at work in forward-thinking NHS acute trust hospitals and in residential care and nursing homes where patients and residents feel safe, secure and protected where they’re living. All the time, our professional, friendly teams are here with a dependable, responsive service to provide you with all the help you need to enhance the lives of those in your care.

    Whatever your healthcare environment, no matter how complex the need, Courtney Thorne is here for you with inventive wired and wireless nurse call systems and support that takes care of everything.

Find out how we can help you

Child sat in hospital bed which uses a Courtney Thorne Nurse Call System

Innovative Hybrid (wired and wireless) nurse call systems for hospitals

Never have our hospitals been under such pressure to perform and protect. The demands of today’s busy healthcare environments mean that time and communication is of the essence and reliability from medical devices is key.

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    Courtney Thorne’s hybrid wired and wireless nurse call systems are swift and trouble-free to install, easy to use, cost-effective, and utterly dependable; giving peace of mind to both nursing teams and the patients living in their care.

Find out how we can help you

Lady sat in care home which uses a Courtney Thorne Nurse Call System

Tailored nurse call solutions and call bell systems for care homes

Our care and nursing home operators are facing unprecedented challenges, yet the onus on those at the frontline of health and social care to provide seamless, high quality patient care remains the priority.

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    Courtney Thorne’s wireless nurse call systems and call bell solutions are designed to help care providers safeguard their residents and to give residents, including those with complex needs, the independence and reassurance they need to live better.

Find out how we can help you

A nurse call system for healthcare made by Courtney Thorne

Need help finding your ideal Nurse call system?

Our expert staff and Sales Consultants will work with you closely in order to be able to help you determine the best nurse call system for your situation. Factoring in all of your requirements,  the team will work with you to learn what you need from your nurse call system, the configuration of the building and the floorplans and, of course, your budget.

Get Started

Nurse in care home using wired Nurse Call System provided by Courtney Thorne

Save up to 40% on hard-wired alternative nurse call systems

Installation of a wireless Nurse Call System provided by Courtney Thorne

A nurse call system with a clean, simple wire-free installation process that’s stressless and disruption-free

Courtney Thorne can provide scalable Nurse Call Systems for your Healthcare organisation

A wireless nurse call system is flexible, modular and totally scalable, with easy configuration and upgrade options

The beauty of wireless nurse call systems

With a Courtney Thorne nurse call system, you can enjoy effortless, wireless nurse call system technology that delivers instant benefits and cost savings on the healthcare you provide.

Lady sat in care home which uses a Courtney Thorne Wireless Nurse Call System

It’s pretty amazing but don’t just take our word for it

Read some of our case studies which look at the problems, solutions, implementation and results of installing a smart, wireless nurse call system for care providers all over the country:

Why choose a Courtney Thorne nurse call system?

Installation of a wireless Nurse Call System provided by Courtney Thorne

Three-year warranty

Every Courtney Thorne nurse call system comes with a warranty for complete peace of mind. In the event of a fault with your new nurse call system, repairs and replacement equipment are offered at our cost. We can also offer you annual service contracts once your nurse call system warranty runs out, complete with bespoke options to suit the exact needs of your healthcare organisation.

24/7 professional, expert support for Nurse Call System provided by Courtney Thorne

24/7 professional, expert support

Our Technical Assistance Centre is manned by our own team of friendly, expert engineers and customer support staff – who are here to help whenever you need us. And for those situations that our team can’t fix over the phone, we’ll send out one of our engineers to solve your nurse call system problem quickly, and without fuss.

British Made Nurse Call Systems for Healthcare by Courtney Thorne

Great British manufacturing

We’re proud to manufacture and assemble all of our nurse call system products here in the UK; so we can guarantee the highest standards of quality and performance with our nurse call systems, while responding swiftly to customer demand.

Flexible leasing options for Nurse Call System provided by Courtney Thorne

Flexible leasing options

A better solution for healthcare projects with diverse budgets and needs, talk to us about Courtney Thorne leasing options. We can give you a cost-effective ownership of the very latest nurse call solutions – at a monthly price to suit your budget.

Nurse Call System News

For all of the latest healthcare industry news and Courtney Thorne updates, as well as nurse call system articles and thinkpieces, we recommend you visit our News page. In the links below you can see what we’ve been writing about in our latest new articles:

What are the Different Types of Nurse Call Systems?

When looking to optimise your facilities as a healthcare provider, be it for a care home, hospital, or any other kind of health organisation, one of the best ways you can achieve this is by finding the right nurse call system solution. But what are the different types of nurse call systems available to you; […]

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The Courtney Thorne Connect Nurse Call System
What Happens When you Press the Nurse Call Button?

The nurse call button is one of the most important components of any functioning nurse call system – it serves as the main gateway for a hospital patient or a care home resident in acquiring the high-quality care they need. But what actually happens when the nurse call button in these systems is pressed? What […]

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Courtney Thorne Nurse Call Systems
Connect System – Price Reduction!

In the post pandemic world, we have all seen the effects of supply chain problems with the invasion of Ukraine and other alarming global factors, ever increasing costs of living and other more local issues which have driven up the rate of inflation over the last few years. The impact of this meant that most […]

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FAQs

  • What are Nurse Call Systems?

    The concept of a nurse call system revolves around enabling patients to communicate their need for assistance to nurses. Healthcare facilities are typically required to have nurse call systems with specific functionalities. These may include door lights that indicate when a patient requires assistance. Additionally, facilities commonly provide patients with tools such as alarms, pillow speakers, nurse call buttons on the walls, and pull cords in patient rooms and restrooms. These features allow patients to request help from monitoring nurses promptly when needed, such as in the event of a fall.

    Nurse call systems have become integral life safety solutions for various types of hospital and care home facilities. An effective nurse call system will ensure that patients can receive timely assistance and contribute to the overall well-being and safety of individuals under medical care.

  • Benefits of Courtney Thorne nurse call systems

    Nurse call systems are often required in healthcare facilities due to the numerous benefits they provide. These systems play a crucial role in enhancing patient safety and satisfaction.

    Patient Safety

    Nurse call systems are instrumental in improving patient safety; by enabling swift communication between patients and nursing staff. For instance, in the event of a fall, a patient can quickly alert the staff through the nurse call system, with our alarms ensuring timely assistance and responses. Similarly, if a patient’s condition deteriorates suddenly, they can promptly notify a nurse for immediate evaluation and intervention. Without an accessible means of communication, patients may find themselves in unsafe situations, with delays in receiving the necessary care. Nurse call systems effectively bridge this gap, allowing patients to receive the assistance they need without unnecessary delays.

    Patient Satisfaction

    Effective nurse call systems also contribute to enhancing patient satisfaction, which can have significant impacts on healthcare facilities. There are several factors that can lead to patient dissatisfaction, with waiting times and poor communication ranking high on the list. Nurse call systems address these concerns by providing smart mechanisms to improve communication and reduce wait times. When a patient uses the nurse call system, nurses are promptly informed of their needs, minimising the time the patient has to wait for assistance. Additionally, nurse call systems equipped with two-way communication capabilities between patients and nurses can help keep patients informed and engaged in their care, as well providing help for nurses monitoring their patients.

  • Are Courtney Thorne nurse call systems approved?

    The design and manufacture of all Courtney Thorne nurse call systems and call bell products comply with all healthcare regulations, and are fully approved by health authorities and social services across the UK.

    Our Altra Health and Connect Health nurse call system ranges for the hospital market are fully HTM 08-03 compliant and in line with Department of Health specification for products used as Bedhead Services in UK Hospitals.

    Read more about how our nurse call systems are compliant with HTM 08-03.

  • Does Courtney Thorne offer training for healthcare providers?

    If your healthcare organisation requires staff training with the purchase of any one of our nurse call system products, we can offer complete training courses and user guides that cover all aspects of the nurse call system and how to use them effectively. As well as this, we can also offer you a full library of free training and how to videos, with which you can learn all the basics of how to program all of our nurse call systems and related products. For more information on how to book in a training course, you can talk to us here.

  • Can I get a nurse call system if I’m overseas?

    Through the Courtney Thorne partner programme, under our C-T International branch, any overseas organisation can become trade partners of ours, and gain full access to our nurse call systems and product range. We have trade representation all across the globe, including Europe, Asia, the Middle East, and Australasia – and as members of the International Federation of Healthcare Engineering, we can assure you that all of our nurse call system products will conform to most overseas regulations. To find out more information on how you can become an overseas trade partner, contact us using our online form.

  • Are Courtney Thorne nurse call systems covered by a warranty?

    Yes; our Altra nurse call systems come with a three year warranty, while all the other products in our range come with a one year warranty. These warranties cover all of the manufactured parts that have been produced by us, while any elements of the provided nurse call system that were not manufactured by us (such as beds, chairs, and floor mats) will not be covered. We can also offer one of our further annual service contracts once your initial warranty expires, which come in different levels and can be built bespoke for the exact needs of your nurse call system and your organisation. Follow this link to learn more about our service contracts.

Welcome to the Courtney Thorne Partner Portal

This is the login for the secure Partner Portal to access services, information and support. Contact us to create an account.

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